After extensive evaluation, the ROAM Board of Managers has made the decision to unify ROAM MLS operations into a single, new statewide instance of the Flex MLS platform for all ROAM users, with a targeted launch in Q4 2026.

This decision and the impact upon brokers and agents were not taken lightly. Flex was selected as the MLS technology platform, only after extensive input and testing by the ROAM Operations Committee, local MLS committees, and staff. This change is essential to ensure long-term stability, innovation, and value for our members.

Click here to view the FAQ with a list of common questions and answers related to the change.

Click here for a more detailed overview of how this decision was reached.

What is changing

  • ROAM will launch a unified MLS platform, built specifically for ROAM by Flex MLS.
  • ROAM will retire the existing Matrix, Paragon, and legacy Flex platforms.
  • Members will be converted to the new platform with their listings, contacts, and saved searches.
  • The Clareity dashboard will be retired.

What is not changing

  • All ancillary services will remain in place, including Cloud CMA, ShowingTime, lockboxes, RentSpree, RPR, and other current tools.
  • Local support remains local.
  • Association-specific fees are unchanged as part of this announcement.

Why Change

This transition allows ROAM to shift focus from managing technical complexity to delivering quality, growth, and responsiveness. Maintaining multiple MLS platforms, some over 10 years old, has introduced growing technical, operational, and cost challenges.

Moving to a single unified platform will:

  • Create 100% consistency in ROAM data
  • Provide a single point of entry for all ROAM listings
  • Eliminate the need for multiple MLS subscriptions
  • Reduce latency and data discrepancies
  • Streamline training, support, and workflows
  • Accelerate delivery of fixes, enhancements, and future tools
  • Allow ROAM to shift focus from maintaining complexity to improving quality, responsiveness, and innovation

This change will position ROAM to deliver greater value to our members.

Why Flex

Flex is the 2nd most widely used MLS platform, serving 158 MLS organizations and 333,000 real estate professionals across the nation. Flex has a proven reputation for high customer retention/satisfaction rates and is at the forefront of MLS platform innovation. They offer a secure, reliable experience that many ROAM members already know. As an employee-owned partner, Flex’s success depends on ours. They have a vested interest in supporting ROAM’s future growth and innovation.  For more information about FBS (the technology partner that provides Flex MLS), go to https://WeAreFBS.com/AboutUs/

What happens next

This transition will follow a staged, member-focused approach:

  • Q1 2026 – Detailed project, training, and communications planning
  • Q1–Q2 2026 – System configuration and conversion setup
  • Q2–Q3 2026 – Testing and preview access
  • Q3–Q4 2026 – Member training and read-only access
  • Q4 2026 – Conversion and go-live

As we move forward, this page will be updated with additional details and resources.